AI Design
Internship

Radical AI

Reduce 60% workload for low-tech teachers

Overview

In summer 2024, I interned as a product designer at Radical AI - an open source artificial intelligence (AI) lab building agents for educators. This case study features my squad's most endorsed work — an error warning system for Kai's MVP — to enhance user trust and collaboration efficiency.

TEAM

1 product manager, 1 engineer, 3 product designers

TIMELINE

Summer 2024

STATUS

SHIPPED

Challenge

Designing the error warning experience

AI agents are suppose to help. The survey released by Canva to mark Teacher Appreciation Week, which runs May 6-10, found that 35% of K-12 teachers in the U.S. experience feelings of burnout daily or most days, while 83% experience it at least some days. Burnout is also causing teachers to consider career changes, with 57% saying they've considered quitting or switching schools and 64% having considered leaving the classroom.

Over half, 55%, of teachers reported missing school days while 53% felt overwhelmed and 45% said burnout has made them less patient with students.AI tools have emerged as a new way for teachers to handle daily tasks more efficiently and ease burnout. The survey found that 42% of teachers have already used AI in the classroom, a push led by the 49% of millennial and Gen Z educators who've used it.

Designing the error warning experience

AI agents are suppose to help. The survey released by Canva to mark Teacher Appreciation Week, which runs May 6-10, found that 35% of K-12 teachers in the U.S. experience feelings of burnout daily or most days, while 83% experience it at least some days. Burnout is also causing teachers to consider career changes, with 57% saying they've considered quitting or switching schools and 64% having considered leaving the classroom.

Over half, 55%, of teachers reported missing school days while 53% felt overwhelmed and 45% said burnout has made them less patient with students.AI tools have emerged as a new way for teachers to handle daily tasks more efficiently and ease burnout. The survey found that 42% of teachers have already used AI in the classroom, a push led by the 49% of millennial and Gen Z educators who've used it.

OUTCOME

We created a

AI tools have emerged as a new way for teachers to handle daily tasks more efficiently and ease burnout. The survey found that 42% of teachers have already used AI in the classroom, a push led by the 49% of millennial and Gen Z educators who've used it.

APPROACH

We design

The redesign aimed at significant improvements in engagement by enhancing aesthetics, visual structure, and telling a compelling brand story without removing any existing content. Key features include streamlined navigation with consistent hero sections, a visually appealing interface, and a restructured homepage that effectively communicates the organization's mission and impact.

REFLECTION

What I learned from the internship

💡Lessons in design
  • The Product manager keeps everything in check and help the entire team stay sane
  • Schedule user interviews before I am ready
  • Flow matters, especially focused flows
💡Lessons about collaboration and leadership
  • Design system compliance
  • A/B testing before Usability testing
  • Tell a story with your presentation (Yutong Xue xiexie ni!!)
  • Design process is different for unique projects
💡Side achievements
  • Announcement, meeting minute management
  • Ensure we're on the same page

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